Privacy Policy
Effective Date: December 20, 2025
Aither Heating and Air (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website: https://www.aitherheatingandair.com/
Information We Collect
Information You Provide to Us
When you submit a contact form or otherwise reach out to us through the website, we may collect information you choose to provide, such as:
- Name
- Email address
- Phone number
- Address or service location (if provided)
- Details about your request or message
Information Collected Automatically
We do not intentionally use analytics tools, advertising pixels, chat tools, call tracking tools, or payment processing on this website. However, like most websites, our hosting provider and website platform may automatically log limited technical information when you visit the site, such as:
- IP address
- Browser type
- Device type
- Pages viewed and approximate timestamps
- Referring/exit pages
This information is typically used for basic security, troubleshooting, and maintaining website performance.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and requests
- Provide estimates or service information you request
- Communicate with you about scheduling or next steps
- Maintain the security and operation of our website
How We Share Your Information
We do not sell your personal information.
We may share your information only in limited circumstances, such as:
- Service providers that help us operate our website or email (for example, website hosting), only to the extent needed to provide those services
- Legal requirements if we must comply with applicable law, a lawful request, or to protect our rights and safety
Cookies
We do not intentionally use cookies for advertising or analytics. However, some cookies may be set by the website platform or hosting environment for basic functionality and security.
You can control cookies through your browser settings. If you disable cookies, some parts of the website may not function as intended.
Data Retention
We keep contact form submissions and messages only as long as reasonably necessary to respond to you, provide services, maintain records, and meet legal or operational needs.
Your Choices and Rights
You may request to access, correct, or delete personal information you have submitted to us by emailing:
aitherheatingandair@gmail.com
We will respond within a reasonable timeframe.
Security
We take reasonable steps to protect the information you send us. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
Children’s Privacy
This website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies if you visit them.
Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
Aither Heating and Air
Statesville, NC
Email: aitherheatingandair@gmail.com
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
